AI Impact Summit

Global AI Impact Commons

Chatur AI - WhatsApp-based AI Agent for Apprenticeship Access

Chatur AI - WhatsApp-based AI Agent for Apprenticeship Access

India flag

India

Livelihood

High replicability and adaption

Implementing Organisation

Rightwalk Foundation

India, Delhi, New Delhi

Civil Society

Implementing Point of Contact

Shipra Srivastava

Co-Founder, COO

Contributor of the Impact Story

Rightwalk Foundation

Year of implementation

2025

Problem statement

Despite India's large youth population, apprenticeship participation remains significantly below potential. Key barriers include complex government portals, fragmented workflows, low awareness, limited digital literacy, and heavy dependence on cybercafes or informal intermediaries. These challenges disproportionately affect youth from rural, low-income, and marginalized communities.

Impact story details

RightWalk Foundation is an impact organization working to make education and livelihood systems in India more equitable, with a strong focus on policy implementation and last-mile access. Over the last decade, RightWalk has worked extensively in the Right to Education (RTE) ecosystem, supporting access to quality education for over one million students. The organization focuses on reducing structural and digital barriers that prevent youth from accessing apprenticeship opportunities under national schemes such as NAPS.

AI Technology Used

Natural Language Processing

Key Outcomes

Access

Reach

Inclusion

Equity

User Experience

Satisfaction

Efficiency

Productivity

Knowledge

Skills Impact

Impact Metrics

Average Response Time via ChaturAI

Post-Implementation

Approximately 28 minutes

Time taken to complete apprenticeship-related processes

Post-Implementation

Approximately 20% of baseline time it used to take

Active users on-boarded

Post-Implementation

Approximately 4000 users

Successful NAPS registration rate of users using ChaturAI

Post-Implementation

87 % successful registration rate of users

Opportunity Matching Rate

Post-Implementation

71 %

User Satisfaction Rate

Post-Implementation

86 % satisfaction rate reported by users

Implementation Context

Deployed

Districts of Maharashtra and early expansion in Gujarat, Kerala, and Uttar Pradesh

The 10-12 million youth entering India's workforce every year, particularly for low digital literacy users

Key Partnerships

Government of Maharashtra, RightWalk in-house technology and operations teams, Meta Platforms Inc.

Replicability & Adaptation

High

Mapping workflows to local apprenticeship or workforce systems, Localization for language, literacy, and accessibility needs, Consent-first data collection, Defined escalation pathways to human support.

* The data presented is self-reported by the respective organisations. Readers should consult the original sources for further details.