Global AI Impact Commons
PROMPTS - AI-enabled two-way messaging to support maternal and newborn health
Kenya
Healthcare
Implementing Organisation
Jacaranda Health
Kenya, Nairobi, Nairobi
Implementing Point of Contact
Katherine Jennings
Global Communications and Development Specialist
Contributor of the Impact Story
Jacaranda Health
Year of implementation
2023
Problem statement
Maternal and newborn mortality in low- and middle-income countries remains unacceptably high, largely due to delays in care-seeking, limited access to timely and reliable health information, and capacity constraints within public health systems.
Impact story details
Jacaranda Health is a nonprofit healthcare organization focused on improving maternal and newborn health outcomes through system-level, government-integrated interventions.
AI Technology Used
Key Outcomes
Access
Reach
Inclusion
Equity
Accuracy
Quality Improvement
User Experience
Satisfaction
Knowledge
Skills Impact
Impact Metrics
Number of mothers reached with AI-enabled maternal health support
Post-Implementation
PROMPTS reached 3.5 million mothers cumulatively and approximately 700,000 mothers in Kenya annually
Percentage of mothers attending four or more antenatal care visits
Post-Implementation
88 %
User satisfaction with AI-enabled support
Post-Implementation
Over 90% users reported satisfaction
Implementation Context
Kenya, Ghana, Tanzania, Nigeria
3.5 million mothers cumulatively, approximately 700,000 mothers in Kenya annually
Key Partnerships
Ministries of Health and sub-national governments, Private telecommunications providers, NGOs and implementing partners, International funders
Replicability & Adaptation
For replication in new contexts, content must be localized to clinical guidelines, languages, and cultural norms. Integration with local health systems and government data platforms is critical for sustainability.
Supporting Materials
* The data presented is self-reported by the respective organisations. Readers should consult the original sources for further details.